Short Stories

700 volunteers coming from different nations and age groups, among them about 250 helpers from sport associations and 450 individuals of the volunteer team tirol, work together to make this year’s Winter World Masters Games event an unforgettable experience for everybody. However, why does the no-show rate of volunteers stay under 1% and why is everyone who is participating as a volunteer at an event so enthusiastic?

To get the answer to these questions, we had the opportunity to interview the volunteer manager of the WWMG 2020, Michael “Mike” Furtmayr. He already supported 16 events as a volunteer, consequently he passed through the complete career of a volunteer (volunteer, team leader, coordinator). According to Mike, the most wonderful aspect of volunteering is that “you not only receive appreciation but you also, as a team member, get the possibility to take a look behind the scenes of an event”. He also told us that a very interesting thing to observe is that volunteers who applied out of their personal motivation for working at the WWMG, are dedicated to get the best results possible.

It is important to the organising committee to give something back to the hard working volunteers. As a benefit they receive a high-quality volunteer uniform, free usage of public transportation during the event and daily a tasty lunch or dinner, healthy snacks and drinks. The volunteers can keep their new volunteer outfit after the end of the event.

Furthermore, Mike explained what a volunteer can expect from working at the Masters Games 2020 in Innsbruck. Depending on their personal skills and interests, volunteers can choose their task area already in advance. The main fields of work are Client Services, Media & Communication, Event Operations, Sport and General Management. It is not necessary to bring specific know-how, because the responsible team leader is always available and on site for answering questions. Volunteer trainings are conducted before the beginning of the event in order to prepare the volunteers for their event time jobs. In certain fields of work not only a repertoire of languages is a big advantage but also an accident free driving licence for transport tasks and IT-knowledge for working at the Media Desk.

In general, because of all the various age groups, there is an exchange of knowledge between different generations, nationalities and cultures. Especially for students, this experience is not only strengthening their own competences, but they also learn how to deal with different personalities. These are very useful skills for the student’s future in the world of employment.

To summarise all the above-mentioned aspects, Mike recommends everybody who likes to work in a team to take the leap and experience this diverse world of volunteering.

Are you interested? Here is the link for more information:


A WWMG 2020 volunteer Media & Communications team in Seefeld.

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